Detroit man calls out city for breaking promise that water wouldn't be wrongly turned off again

Ron Gibson says DWSD once again mistakenly turned off his water

DETROIT – A Detroit homeowner is calling out the city after his water was shut off despite officials promising it wouldn't happen again.

Ron Gibson said he has dealt with this issue before. He lives in a duplex in Detroit, and for some reason when his neighbor is past due, the city shuts off water to both of their homes, even though Gibson is up to date on payments.

The same thing happened in 2018. Help Me Hank took Gibson's concerns to the top boss at the Detroit Water and Sewerage Department. Gary Brown promised it would "never happen again."

But it did happen again, and Gibson called Local 4.

You can watch Hank Winchester's full story in the video posted above.


About the Authors

Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.

Derick is the Lead Digital Editor for ClickOnDetroit and has been with Local 4 News since April 2013. Derick specializes in breaking news, crime and local sports.

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