What customers need to know as all Art Van stores are set to close

Art Van closing more than 140 stores

WARREN, Mich. – Art Van is closing more than 140 stores -- not only all across Michigan, but also in the Midwest.

Many people are wondering what happens now if they just bought furniture.

Help Me Hank has heard from many customers who are requesting and getting refunds Thursday, but it’s important to do so now before this gets tied up in the courts.

What about warranties? That’s up in the air. You might have luck contacting the furniture manufacturer directly.

If you call the Art Van customer service line Thursday, you might not get much help. The lines are overwhelmed.

You can hear from a customer who went into Art Van for a refund as well as a bankruptcy expert in the video posted above.


About the Authors
Hank Winchester headshot

Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.

Derick Hutchinson headshot

Derick is the Lead Digital Editor for ClickOnDetroit and has been with Local 4 News since April 2013. Derick specializes in breaking news, crime and local sports.

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