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How to report price gouging in Michigan

Nearly empty shelves, that usually hold toilet paper, facial tissue and paper towels, are viewed Saturday, March 14, 2020, in a Target store in Olympia, Wash. Shoppers have been buying up extra quantities of the products since the outbreak of the coronavirus. (AP Photo/Ted S. Warren) (Ted S. Warren, Copyright 2020 The Associated Press. All rights reserved.)

DETROIT – Michigan grocery stores have been slammed in the last week as residents prepare for the ongoing coronavirus situation.

The rush on certain items, specifically sanitation items like hand sanitizer, has resulted in some stores trying to take advantage of the situation.

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As of Friday afternoon, the Michigan Attorney General’s office had received 75 price-gouging complaints related to COVID-19. Four businesses have been contacted by the Attorney General’s office to gather more information on their consumer-reported price-gouging.

Related coverage: Michigan coronavirus (COVID-19) cases hit 53, including first child

Face masks, hand sanitizers, cleaning supplies, bottled water and other food items are some of the products that have reportedly been on store shelves for exceptionally high prices – likely in violation of the Michigan Consumer Protection Act.

Gov. Whitmer issued an executive order to specifically address price-gouging related to COVID-19. That order states the following:

  • No one who has acquired any product from a retailer shall resell that product in this state at a price that is grossly in excess of the purchase price at which they bought the product;
  • No one shall offer for sale or sell any product in this state at a price that is more than 20 percent higher than what the person offered or charged for that product as of March 9, 2020 unless the person demonstrates that the price increase is attributable to an increase in the cost of bringing the product to market;
  • Person means an individual, business or other legal entity;
  • Product means any good, material, emergency supply or consumer food item;
  • These restrictions go into effect at 9 a.m. Monday and remain in place until 11:59 p.m. April 13, 2020.

“We take this order seriously – as we do everything related to protecting Michigan consumers,” Nessel said. “And we have seen a dramatic increase in complaints related to price-gouging and we have taken action on those complaints. Businesses cannot and will not use this state of emergency as an economic opportunity.”

In addition to this Executive Order, retailers may violate the Michigan Consumer Protection Act if they are:

  • Charging the consumer a price that is grossly in excess of the price at which similar property or services are sold; and
  • Causing coercion and duress as the result of the time and nature of a sales presentation.

How to report:

Michigan residents are urged to report any violation of the Consumer Protection Act online or by calling 877-765-8388.


About the Author
Ken Haddad headshot

Ken Haddad has proudly been with WDIV/ClickOnDetroit since 2013. He also authors the Morning Report Newsletter and various other newsletters, and helps lead the WDIV Insider team. He's a big sports fan and is constantly sipping Lions Kool-Aid.

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