‘Where is the mail?’: Detroiters demand answers over lengthy delivery delays
DETROIT – Slow or nonexistent mail delivery has been a problem for months in Metro Detroit.
Residents went to a USPS location on Joy Road on Detroit’s west side to find out why they couldn’t get their mail.
Many people are frustrated and angry over the delays. Local 4′s Hank Winchester has been investigating the issue in Metro Detroit for months.
READ: Metro Detroit still experiencing lengthy mail delays
We apologize for any inconvenience that may be experienced by customers in the Detroit area. Some Detroit customers may receive mail every other day as we match the workload created by the impacts of the ongoing Coronavirus (COVID-19) pandemic.
We appreciate the patience of our customers and the efforts of employees as conditions change on a day-to-day basis.
Elizabeth Najduch, USPS Strategic Communications READ: More Help Me Hank coverage
Watch the video above for the full report.
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About the Authors Hank Winchester headshot
Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.
Kayla Clarke headshot
Kayla is a Web Producer for ClickOnDetroit. Before she joined the team in 2018 she worked at WILX in Lansing as a digital producer.
