DETROIT – On Thursday, DTE launched an investigation after it appeared that a customer’s identity was stolen to establish new service.
Dawn Reimer was concerned about her DTE bill and worried that her account would be frozen or, even worse, that her power would be shut off.
Local 4′s Consumer Investigator Hank Winchester visited DTE headquarters to understand better the fraud cases and how they are growing.
Watch the video above for the full story.