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Carvana’s dealer license revoked in Michigan

Megastore surrendered its dealer list tied to Novi location over an investigation on titling registration and odometer issues

NOVI, Mich. – Carvana concerns have forced a state investigation, and new information Thursday suggests the used car megastore is without a license here in Michigan.

The cool, high-tech, no-hassle way to buy a car, had Alicia Owens in awe during her car delivery in Novi, capturing it all on video. Since then, she says she’s had nothing but problems.

Owens says beyond the mechanical issues, she’s concerned about some Vehicle Identification Number discrepancies.

Now Carvana is surrendering its dealer list tied to the Novi location over an investigation focused on titling registration and odometer issues.

However, Michiganders can still buy the vehicles online during the three-year license surrender period.

“To save taxpayer dollars that would go to court fees, it is standard practice for our department to offer plea deals to dealerships that violate the law and are likely to have their licenses revoked,” said

“In a plea deal signed with our department, the Carvana dealership in Novi agreed it had violated the law and to have its dealer license revoked and be barred from reapplying for a new license for three years.”

Watch the video above for the full story.


About the Authors
Hank Winchester headshot

Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.

Brandon Carr headshot

Brandon Carr is a digital content producer for ClickOnDetroit and has been with WDIV Local 4 since November 2021. Brandon is the 2015 Solomon Kinloch Humanitarian award recipient for Community Service.

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