Are you experiencing trash pickup delays in Metro Detroit? You’re not alone

New waste contract leads to garbage pileups

DETROIT – Are you experiencing delays in your trash pickup service in Metro Detroit? Well, you’re certainly not alone.

Many people reached out to Local 4′s Help Me Hank and reported that their trash isn’t being picked up at all, leaving garbage sitting on the curb.

In some cases, trash has been sitting there for weeks.

It’s not just an eyesore. Longstanding piles of trash can attract pests and create a terrible smell.

Local 4 has heard about the problem from viewers in Howell, Clinton Township, Waterford Township, Clarkston, Sherwood Forest, and other cities and townships.

A new contract could be at fault for many of the problems.

Where did these problems come from?

GLF Waste -- which had the contract to pick up trash in many communities all over the area -- sold its residential arm of the company to Priority Waste, a change that was official on July 1.

Related: Sterling Heights grapples with waste management changes

“If you feel neglected, we hear you, we’re coming. Today it’s Hank to the rescue, tomorrow it’s Priority the rescue,” said Matt Allen, with Priority Waste. “We’re picking up the trash. We’ve been working since even through the holiday. We’ve been working every day.”

If you’re still seeing trash on the curb and wondering when your house will get picked up, Local 4 has been told the majority of the trucks are being repaired and are getting back on the road. Trash pickup is expected to happen this week and if it doesn’t, residents are urged to contact Priority Waste immediately to let them know where so they can get a crew out there to take care of the problem.

You can contact Priority on its official website.


About the Authors

Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.

Dane Kelly is a digital producer who has been covering various Michigan news stories since 2017.

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