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FaceTime glitch could allow someone to listen to your conversations even if you don't pick up

Glitch creates major privacy issues for iPhone users

DETROIT – A small FaceTime glitch is creating major privacy issues as users can hear and see the person they are calling without the recipient even picking up.

The glitch impacts iPhones and iPads running iOS 12.1, and Apple PCs running macOS Mojave with the newly added Group FaceTime feature.

The technical problem went public Monday night, exposing an issue that could allow a caller to listen in on the conversations of the person they called, even if the call wasn't answered.

The problem went viral quickly, as users all over social media were outraged by the potential invasion of privacy.

Apple confirmed it started disabling the Group FaceTime feature for all users, but the issue still impacts one-on-one FaceTime calls.

How to disable FaceTime

For iOS users who want to disable the feature, go to settings, scroll down to FaceTime and toggle the FaceTime switch off.

To turn off the feature on a Mac, open the FaceTime app, go to FaceTime on the top of the screen and select "Turn FaceTime Off."

You can watch Help Me Hank's full story in the video posted above.


About the Authors
Hank Winchester headshot

Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.

Derick Hutchinson headshot

Derick is the Lead Digital Editor for ClickOnDetroit and has been with Local 4 News since April 2013. Derick specializes in breaking news, crime and local sports.

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