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Panera could owe you money after class action lawsuit settlement

Panera to pay out $2M in settlement over delivery prices

CHICAGO, IL - MAY 05: A sign marks the location of a Panera Bread restaurant on May 5, 2015 in Chicago, Illinois. The company said today it has eliminated or intends to eliminate by the end of 2016 a list of more than 150 artificial colors, flavors, sweeteners and preservatives from food served in its U.S. restaurants. (Photo by Scott Olson/Getty Images) (Scott Olson, 2015 Getty Images)

Panera could owe you money. Here’s how to check if you’re eligible.

The fast-casual cafe restaurant chain agreed to a $2 million settlement in a class action lawsuit related to food delivery customers between Oct. 1, 2020 and Aug. 31, 2021 -- so think pandemic food delivery.

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The lawsuit brought on by a group of customers alleged Panera’s delivery fees and menu prices were false of misleading. Panera denies the claims, but decided to settle anyway. The settlement still needs to be approved, with a court date set for May, but the third-party firm in charge of distribution is taking claims.

Does Panera owe you money?

You’re eligible to file a claim in this settlement if:

  • All persons who placed an order for delivery on the Panera App and/or the Panera Website between October 1, 2020, and August 31, 2021.

If you received an email , then Panera’s records indicate that you are a possible claimant who may be entitled to receive a compensation.

The deadline for submitting a Claim Form is June 10, 2024.

How much could Panera customers get?

Eligible members can opt to claim vouchers or cash.

Up to $2 million in vouchers for one free item from Panera’s “Soups & Mac” menu will be made available for members opting to receive vouchers. Those opting for vouchers “shall receive up to two (2) vouchers within sixty (60) days of the effective date for one free item from Panera’s “Soups & Mac” menu, valued for purposes of calculating Settlement caps at $19 per claimant (or $9.50 per voucher) for the two vouchers.”

Members opting for cash settlement “shall receive a cash payment up to $12 within sixty (60) dates of the effective date.”

How to file a claim in the Panera lawsuit

You can click here to file a claim with the third-party company.

---> Find full FAQ on the settlement here


About the Author
Ken Haddad headshot

Ken Haddad has proudly been with WDIV/ClickOnDetroit since 2013. He also authors the Morning Report Newsletter and various other newsletters, and helps lead the WDIV Insider team. He's a big sports fan and is constantly sipping Lions Kool-Aid.

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