ST. CLAIR SHORES, Mich. – Checkers corporate said Monday an employee accused of throwing a drink into a woman's car has been terminated.
Ashley Scarlavia said it happened when she placed an order at the drive-through at the Checkers on Harper at Ridgeway in St. Clair Shores.
"I had five kids in the car, including a screaming newborn baby, and I asked them if they were going to take my order because I had been there waiting forever," Scarlavia said.
Watch the Local 4 report from Sunday night:
She wanted to leave, but with a car blocking her at the window and more behind her, she was stuck. She said things escalated.
"She said, 'Hold on a moment,' and I said, 'It's already been more than a moment. It's been a long time and there's no reason it should take you this long to serve one car.' She said I was being rude and she had the right to refuse me service," Scarlavia said.
After another couple of minutes, she was finally able to leave without food.
"I was driving by her window and she hurriedly opened it, chucked the Slushie out into my car and quickly closed her window," Scarlavia said of the employee.
She posted some pics of the aftermath on Facebook, showing quite a mess. She also called St. Clair Shores police, which showed up and took a report. Checkers employees directed Local 4 News to a corporate number when asked if an employee threw a Slushie.
The company replied Monday:
"As soon as we learned about the incident, we immediately investigated. The employee involved has been terminated and we apologize to the guest and her children. The action taken by this employee does not meet our high standards of guest service, and we are retraining the entire crew on conflict resolution and service excellence."
UPDATE: Checkers corporate tells me after investigating, the employee who threw a Slushie into this customer's car has been fired. #Local4 pic.twitter.com/m5IYVt0Gmy
— «Jason Colthorp» (@JasonColthorp) March 6, 2017
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