DETROIT – Last month, when the director of the Michigan Unemployment Office resigned, promises were made that critical fixes would be made and help would arrive for the thousands struggling to get benefits.
On Monday, those problems still remain. Many people have been going back and forth with unemployment officials for months with no end in sight. Many people are desperate for help.
Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.