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Still waiting on the free at-home COVID tests you ordered from the government? So are many others

Some believe it could be tied to postal delays

DETROIT – Many people who ordered free at-home COVID tests from the federal government are seeing delivery delays

The website says orders will ship in 7 to 12 days but for some people it has already been about 20 days and the tests haven’t shipped.

Read: What happens if the at-home COVID test you get in the mail is frozen? Will it still work?

Millions signed up to get the free tests in January and many are still waiting. Todd Ulmer is still waiting for his tests to arrive and he considers himself at high risk for COVID.

He ordered his tests on the day the website went live, Jan. 19, like millions of other Americans. He’s still waiting for his tests to arrive in his mailbox.

Why is it taking so long? Some believe it might be tied to postal delays. The White House says things are moving forward and millions of tests have already been delivered.




About the Authors
Hank Winchester headshot

Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.

Kayla Clarke headshot

Kayla is a Web Producer for ClickOnDetroit. Before she joined the team in 2018 she worked at WILX in Lansing as a digital producer.

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