McLaren Health Care said its information technology platforms have been fully restored, and the health system’s clinical and administrative operations are fully functional across Michigan following a cyberattack.
The cyberattack occurred on Wednesday (Aug. 7) and was expected to last until the end of the month, but the restoration process was completed ahead of schedule.
Officials say all temporary procedures enacted during the disruption have been lifted, and providers at all McLaren Health Care hospitals, Karmanos cancer centers, and outpatient clinics again have access to patient’s electronic medical records.
The process of inputting patients’ health records manually charted during the cyberattack into the electronic system began this past weekend and is expected to last several weeks.
Officials said clinical operations were largely maintained as McLaren clinical and IT teams progressed in their network restoration efforts.
All patients and communities served by McLaren facilities are encouraged to seek care as they normally would:
- All emergency departments are open, accepting patients and receiving all conditions arriving via emergency medical service. (A complete list of locations can be found at mclaren.org/ER.)
- Patients can schedule outpatient diagnostic imaging procedures. (A complete list of locations is available at mclaren.org/imaging.)
- Surgeries are proceeding as planned, and any postponed elective surgeries have been or are being rescheduled.
- All radiation therapy units at Karmanos Cancer Institute facilities remain operational.
- The McLaren Stroke Network, including McLaren’s two Comprehensive Stroke Centers (McLaren Flint and McLaren Macomb), is fully operational.
- Primary and specialty care offices are operational, and patients can make appointments.
