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Alive Oakland County woman declared dead by credit bureaus

How can you reach a real person at the Big Three credit bureaus

DETROIT – Today, a story that surprised even me. I received a call to the Help Me Hank tipline from Nichole in Walled Lake, she explained to me she was dead.

Yes, you heard me right -- dead. What she meant was some of the credit bureaus accidentally recorded her as deceased, however she’s very much alive!

Reaching the bureaus has been a challenge. I have the contact information listed here if you have an issue. However, I suggest reaching out via social media. You will likely get a faster response. These companies (and many others) now have teams dedicated to connecting to connecting with customers via various social media channels.

You can see Nichole’s story in the video player above.

Should you need help with the credit reporting agencies you can reach them using the information I provided below.

TransUnion

1-800-916-8800

Instagram: @lifeattu

X: @transunion

Equifax

1-888-EQUIFAX (1-888-378-4329

Instagram: @equifaxinc

X @equifax

Experian

1-888-EXPERIAN (1-888-397-3742)

Instagram: @experian

X @experian


About the Author
Hank Winchester headshot

Hank Winchester is Local 4’s Consumer Investigative Reporter and the head of WDIV’s “Help Me Hank” Consumer Unit. Hank works to solve consumer complaints, reveal important recalls and track down thieves who have ripped off people in our community.

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