Devastating water main break leaves SW Detroit families seeking answers, reimbursement

DETROIT – Southwest Detroit residents are coming to terms with what was lost during the massive water main break earlier this week.

Angela Duran is a full-time student and a substitute teacher. She relies on her car to get to work and school and to take her little brother to school.

However, her car is still frozen to the ground outside of her house and won’t turn on.

“That was my first car, and I saved all my money for it, and we can’t even get the doors open,” Duran said.

The city has said it will reimburse residents for some of the lost property, but some residents have questions about when and how that will happen.

“They said they were going to work on towing cars to the 4th Precinct, but I’m not sure what’s going to happen after that?” Duran said. “Are we going to be reimbursed? Are they going to be fixed there? I don’t know.”

Duran’s home also suffered significant water damage, so she is staying with her family until it is safe to return.

A few streets over, Mary Sanchez, had two cars ruined along with everything in her basement.

“It was gone, gone, everything gone,” Sanchez said.

Sanchez took photos of her ruined basement Thursday and hopes the documentation will help with reimbursement.

Sanchez and her children are staying at her mom’s nearby home while they wait for the heat to be restored.

Duran and Sanchez have both launched GoFundMe campaigns to help cover the cost of what was lost.

--> 300 people relocate as Detroit crews focus on home inspections, debris removal after water main break


About the Author
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Jacqueline Francis is an award-winning journalist who joined the WDIV team in September 2022. Prior to Local 4, she reported for the NBC affiliate in West Michigan. When she’s not on the job, Jacqueline enjoys taking advantage of all the wonders Michigan has to offer, from ski trips up north to beach days with her dog, Ace.