DETROIT – Con artists are posing as Amazon employees, calling people, and claiming to need information about their account, according to the Better Business Bureau. The scammers have been spoofing the Better Business Bureau’s number while making this scam calls. READ: Better Business Bureau warns consumers of ‘going out of business’ online shopping scamHow does the scam work? Amazon will never ask you to disclose sensitive personal information or offer you a refund you don’t expect. Amazon will also never send you an unsolicited message that asks you to provide personal information.