INSIDER
Metro Detroit received another heavy dose of snow Friday evening and into the night, with some cities reporting more than 5 inches.
When DTE Energy offered customers a $35 credit last week if they had gone at least five days without power, many found the gesture insulting. So we asked the CEO of the company to respond.
The CEO of DTE Energy opened up to Local 4 News about customer frustrations after hundreds of thousands of people went several days without power following an ice storm.
DTE Energy, Michigan’s largest utility provider, is knowingly underreporting the number of power outages on its widely used dashboard, according to a recent interview with a company executive.
DTE Energy says 95% of the 220,000 people who lost power during Friday’s winter storm will have it restored by the end of the day Monday.
Metro Detroit received another heavy dose of snow Friday evening and into the night, with some cities reporting more than 10 inches.
“We understand how frustrating that is, and it’s not the customer experience that we want for our customers.” -- DTE Energy provided an update on power outages, restoration times, and the hardest-hit areas.
The heavy snow that fell Friday night wasn’t exactly what we wanted to start the weekend with, but it did make for some excellent packing snow -- and it looked pretty on the trees.
Mara MacDonald and her photographer, Erik Yettaw, were live on Local 4+, checking out the treacherous travel conditions in Livingston County.
Local 4′s Nightcam -- Tim Pamplin -- has been driving through winter storms for years. It’s kind of his thing.
Shoveling snow, especially the heavy, wet variety we’re getting Friday, is linked to medical emergencies like heart attacks.
Most winter driving crashes happen because drivers are going too fast for the road conditions. Michigan law requires drivers to go at a speed that is “reasonable and proper” for road conditions.
DTE Energy issued warnings ahead of the next winter storm and amid a storm of its own, the utility company facing criticism of the multi-day outages for tens of thousands of people after the most recent icy weather.
Students at over 100 Metro Detroit schools will be released early and/or will not be participating in evening activities on Friday due to an incoming snowstorm that could cause dangerous driving conditions in the afternoon.
The 4Warn Weather Team is tracking a winter storm that could bring several inches of snow to Metro Detroit on Friday.
