Published: January 28, 2020, 8:24 am Updated: January 28, 2020, 8:32 amThousands of MetroPCS (now called Metro by T-Mobile) mobile phone and mobile internet service customers were reporting an outage Tuesday morning. According to DownDetector, thousands of MetroPCS problems started to be reported about 5 a.m. (ET) Tuesday. There were MetroPCS service problem reports flooding istheservicedown.com, too. Customers on social media said they have been waiting for an explanation from the provider.