DETROIT – It has been riddled with problems since the start of the pandemic, but on Monday the Michigan Insurance Agency rolled out some badly needed changes. In order to help the thousands of unemployed people across the state it rolled out an updated computer system. It gives you an idea of just how dysfunctional the unemployment system is when the newly updated system crashed Monday morning. This new update covers pandemic unemployment assistance known as PUA and pandemic emergency unemployment compensation or PEUC. Answer: This is an issue with the state’s MiLogin system and is affecting more than the unemployment system.

Unemployment claims in Michigan have been at an all-time high during the pandemic. DETROIT – Someone is hacking into the Michigan unemployment office and filing claims for people who aren’t unemployed, Local 4′s Rod Meloni has learned. The victims didn’t know about these fraudulent claims until they saw unemployment income that they didn’t receive included on their tax forms, officials said. Those residents are being pushed up into a higher tax bracket as a result, state officials said. Michigan officials have seen an increase in fraudulent activities surrounding unemployment as thousands of residents try to get benefits because of the COVID-19 pandemic.

DETROIT – Last month, when the director of the Michigan Unemployment Office resigned, promises were made that critical fixes would be made and help would arrive for the thousands struggling to get benefits. On Monday, those problems still remain. Many people have been going back and forth with unemployment officials for months with no end in sight. Many people are desperate for help. Watch the video above for the full report.