ANN ARBOR – Riders and nonriders of the driverless shuttles on University of Michigan’s North Campus had a high level of trust in the vehicles, according to a report my Mcity.
Regardless of their feedback for improving the shuttle, riders were very satisfied with their driverless shuttle experience.
On a scale from 1-10 with 10 being “truly exceptional,” riders rated their experience a 7.87 (mean), and 75% said they would be willing to ride the driverless shuttle again.
A vast majority of riders, 86%, stated post-ride that they trusted the Mcity Driverless Shuttle; as did 67% of nonriders surveyed, including pedestrians, bicyclists and other vehicle drivers.
Slow speeds and limited on-route stops did not make the Mcity Driverless Shuttle a practical alternative to riders' daily transportation challenges.