NOVI, Mich. Great Lakes Crossing Outlets and Twelve Oaks Mall are both set to reopen later this week, with new hours, specific coronavirus (COVID-19) rules and mandatory appointments. ScheduleBoth Great Lakes Crossing Outlets and Twelve Oaks Mall are scheduled to reopen at 11 a.m. Thursday. Using signage and decals to help customers with social distancing. Removing furniture and/or resetting seating areas in our common areas and food courts to allow for greater social distancing. Using signage and decals to help customers with social distancing.